Privacy Policy

Ciconiidae GmbH,

Registered Office: Kastanienbaumstrasse 301,

6047 Kastanienbaumstrasse, Switzerland

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1. Data Controller

The protection of your privacy is important to us. The responsible party for the collection, processing, and use of your personal data is: 

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​Ciconiidae GmbH

Kastanienbaumstrasse 301, CH-6047 Kastanienbaum

E-Mail: office@ciconiidae.com

 

2. Collection and Processing of Personal Data

We collect and process personal data exclusively in accordance with the applicable data protection laws of Switzerland.

 

2.1 Data We Collect:

• When placing an order: Name, address, email address, phone number, payment data, ordered products. 

• When visiting the website: Technical information such as IP address, browser type, operating system, and access times (via cookies and similar technologies). 

• When contacting us: Information you provide through the contact form or via email.

 

2.2 Purposes of Data Processing:

• To process orders (including payment and shipping processing). 

•  For customer communication, e.g., regarding inquiries about products or orders. 

• To optimize our website and our offerings. 

• To fulfill legal obligations.

 

3. Disclosure of Data to Third Parties

We will only disclose personal data to third parties if this is necessary for the fulfillment of the contract or if we are legally obligated to do so. This includes: 

• Shipping service providers (e.g., Swiss Post). 

• Payment service providers (depending on the chosen payment method). 

• IT service providers who operate and maintain our systems.

 

All third parties that receive personal data are obligated to process it securely and use it only for the agreed purposes.

 

4. Storage and Deletion of Data

We store personal data only as long as necessary to fulfill the purposes mentioned above or as required by law. 

• Data related to orders will be retained for up to 10 years in accordance with tax and commercial legal requirements. 

• Data processed for marketing purposes will be stored until you withdraw your consent.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

 

6. Rights of Individuals

You have the right to: 

• Request information about the processing of your personal data. 

• Request the correction of inaccurate or incomplete data. 

• Request the deletion of your personal data, provided that no legal retention obligations exist. 

• Request the restriction of data processing. 

• Withdraw your consent to data processing at any time with effect for the future. 

• File a complaint with a supervisory authority if you believe your rights have been violated.

 

7. Use of Cookies and Analytics Tools

Our website uses cookies to analyze the use of our website and improve our offerings. 

Types of Cookies:

• Necessary Cookies: These are essential for the operation of the website. 

• Analytical Cookies: These help us understand user behavior. 

• You can disable cookies in your browser settings. Please note that this may limit the functionality of our website.

 

8. Changes to the Privacy Policy

We reserve the right to adjust this privacy policy to account for changes in legal requirements or our services. The current version is available on our website.

 

9. Contact

If you have questions about this privacy policy or the processing of your personal data, please contact us: 

Ciconiidae GmbH

Kastanienbaumstrasse 301, CH-6047 Kastanienbaum

E-Mail: office@ciconiidae.com